HOST / HOSTESS ***PT STARTING at $13***
Ansley Golf Club - atlanta, GA
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Job Summary The Host is the main point of contact when members and guests come to the Club. The Host greets members and guests in a personable, friendly, and inviting manner, and guides them to appropriate areas. The Host greets all incoming parties, records date, time and special requests and walks each party to a designated table. The Host also helps provide a fine dining environment by performing other assigned tasks requiring attention to detail. Job Tasks (Duties) • Greets members and guests as they enter the Club and Dining Room areas. • Guides members to appropriate areas of the Club and to designated tables in the dining area. • Addresses all members in a professional manner and by name if possible. • Takes reservations and inputs information into the POS system. • Communicates any wait time for a reservation with the member or guest. • Takes "take-out" orders and enters them in the POS system. • Wipes down menus. • Ensures smooth operation of dining room flow. • Monitors table rotation. • Stays current with the Dining Room Menu offerings. • Assists servers when busy by clearing, busing, and resetting tables. • Takes ownership of member issues and follows problems through to resolution. • Engages in making sincere, friendly, and personal interactions with membership and guests to ensure they are happy with food and service. • Follows the service mission statement to the fullest. • Completes other duties as assigned by supervisor or management. Requirements Qualifications • High School Diploma or GED required. • Ability to provide excellent customer service in a fast-paced environment. • Must have strong client facing and communication skills. • Must be able to pay high attention to detail. • Must be able to perform basic computer skills to include familiarity with Excel programs. • Must have a positive attitude and a willingness to work in a team environment. • Restaurant experience a plus. Physical Requirements • Must be able to work in a standing position for long periods of time. • Must be able to safely lift and easily maneuver trays of food and drink when necessary. • Must be able to pour beverages such as water and wine. • Occasional bending. • Occasional sitting. Position Classification and Expected Hours of Work The assigned hours to this position vary each week according to event schedules, but include working on holidays and weekends.
Created: 2024-10-08