Desktop Support
Futran Tech Solutions Pvt. Ltd. - memphis, TN
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Must to have :- Minimum High school Diploma. Experience in tickets managements, requirements. 2+ years' experience with end user support, Desktop, Laptop, Printers, VC Rooms, Mobile Experience with management English mandatory. Structured cabling notions. Experience in data center management (maintenance, equipment removal, IMAC). Focus on customer service. Must be available to work afterhours, during weekends, holidays, etc. Must be a person with good organization, to follow up on their tickets, coordinate scheduled activities, assist with change requests, generate process documentation. Good to have :- ITIL desirable experience or certification Basic knowledge of Windows servers Basic to intermediate networking knowledge (have certification or training) Structured cabling notions Experience in change requests. Notions of virtualization environments
Created: 2024-10-07