[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental & Vision / 401K / PTO - As a Customer Services Rep you'll: Respond promptly to customer inquiries and provide accurate information about insurance policies, coverage, and claims procedures; Handle and resolve customer complaints, while also escalating complex issues to the appropriate teams when necessary; Perform data entry to update and maintain customer records in the company's CRM system; Maintain a high level of professionalism and friendly demeanor while interacting with customers, always striving to create a positive and memorable experience...Hiring Fast >>