[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Scheduling Operations Associate you'll: Interact directly with clients, caregivers and patients to handle client-related matters including: staffing scenarios and attendance issues (no shows, lateness), schedule changes to ensure patient/caregiver coverage, and customer service complaints; Use technology to assign clients to the appropriate clinicians; Use a ZenDesk ticketing system to track ongoing cases and communication; Utilize technology across multiple software systems (Google workspace and proprietary systems) to ensure the best service for all...Hiring Fast >>