Customer Service Representative
Radiant Systems Inc - saint petersburg, FL
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We are hiring Customer Service Representative I!.Our Major Cosmetics Manufacturing Client is looking for Customer Service Representative I in Saint Petersburg, FL 33716 for 5+ months contract.Please let me know if you are interested or anyone who might be interested.Job Details:Client: Major Cosmetics Manufacturing ClientDuration: 18+ monthsLocation: Saint Petersburg, FL 33716Title: Senior Supply Planner Pay Rate: $19.00 - $20.00 Hr W2Description:Candidates will work 11:50am -8:20 pmManager is looking for sentiments of teamwork and empathy, good technical skills and can utilize multiple platforms at the same timeExtensions are anticipatedPosition Overview: The Customer Service Representative (CSR) provides comprehensive customer service directly to a diverse group of internal and external customers, including but not limited to salon chain accounts, independent stylist, and sales consultants.Position Responsibilities:• Responsible for direct interaction with customer accounts and sales team to perform product inquiries, order entry processing and control.• Research issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure.• Uses strong customer service ability to provide value added services in a timely and accurate manner.Requirements:• High School diploma or equivalency• Outstanding telephone and interpersonal skills.• Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols.• Excellent computer skills and proficiency with Microsoft Office• Experience using Salesforce andor SAP strongly preferred• Minimum 1 year of data entry experience required.• Ability to handle a high volume of calls, inquiries and difficult issues with tact and professionalism.• Must be able to handle multiple tasks at one time with a high attention to detail.• Skilled at suggestive selling and providing alternative solutions to accounts.• Ability to work overtime when required.• Ability to utilize computer, mouse, keyboard for up to 8 hours per day• Ability to sit or stand for up to 8 hours per dayBest regards,Vishnu Das Natesan (Vish)|Direct Phone: 609-948-7499 | Email ID:
Created: 2024-10-07