IT Manager
Hamilton Barnes 🌳 - scottsdale, AZ
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We are working with a Finance company in the vibrant North Phoenix area. They specialize in providing valuation, financial reporting, and human resources advisory services related to equity compensation and other complex securities..The IT Support Tech is responsible for supporting the integrity of customer and internal systems, including customer-facing hosted and cloud environments, as well as providing technical assistance to team members and customersThis is a PERMANENT position that is ONSITE in Scottsdale, AZ.ResponsibilitiesKeeping employees working and the environment secureDay-to-day point of contact with our MSPProvisioningDeProvisioning from the environment (AD and 365)Client contract review and IT questionnaire completionSome physical setupteardowntroubleshooting in the officeSOC 1 tasks - monthly access review, change control, backup reviewMigrating administration tasks to a script-based approach (Powershell, Ansible, etc)Constantly leveling-up with trainings and certifications Required SkillsInterpersonal skills: such as telephony skills, communication skills, active listening, and customer-care Diagnosis skills of technical issues Ability to multi-task and adapt to changes quickly Technical awareness: ability to match resources to technical issues appropriately Service awareness of all organization's key IT services for which support is being provided Understanding of support tools, techniques, and how technology is used to provide IT services Typing skills to ensure quick and accurate entry of service request details Self-motivated with the ability to work in a fast moving environmentExcited about this new opportunity? Apply today with your updated resume!
Created: 2024-10-06