Audio Visual Technician
Tata Consultancy Services - plano, TX
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Role: Network AudioVideo EngineerLocation: Plano, TX (Onsite)Job Type: Full TimeJob Description:Excellent communication, customer support, and interpersonal skills.Ability to manage Incidents and Escalations from end user or vendor reporting systemsHands on experience supporting Microsoft Teams Room, Surface Hub, Crestron, BiampStrong working knowledge and experience configuring Microsoft Teams Rooms (Crestron UC) and Surface Hubs.Webex MTR is a plus.Working knowledge of OSI model, TCPIP, TLS, RTP, HTTP, SRTP, UDP, unicast, multicast, subnetting, VLAN, and DHCP concepts.SDA network is a plus.White glove support for Executive and Large EventsKnowledge of basic AudioVideo signal flowExperience with planning in Jira with an Agile mindsetAbility to read CAD drawing sets (Nice to have)Incident Management-Service Now, Microsoft Services, Manufacturer RMA, Vendor EscalationMicrosoft Technology Stack-Teams Room, Surface Hub, Microsoft Pro Portal, Teams Admin Center, Azure, Intune
Created: 2024-10-04