Retail Sales Representative

Position Summary: Steinway & Sons is currently seeking an experienced Retail Sales Representative, with a passion for luxury and a love of the arts, for our company-owned showroom in Beverly Hills, Los Angeles. This role has the potential to grow into a selling manager.The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is required as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development. Main Responsibilities:Achieve personal sales goals and support store in achieving goalsDevelop sales strategy and forecasts for customerclient baseDevelop and cultivate customer leads and relationshipsImplement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as neededUse the CRM system to manage and follow up with leadsSupport all in store and regional promotional events (generating and cultivating sales)Resolve customer issues in a timely manner Qualifications, education and experience:Bachelor's degree and experience in piano sales requiredMin. 2 years experience within musicpiano sales in a commission-based environmentOutstanding business development and sales management skillsSuperior communication, planning, and organizational skillsBasic knowledge of MS Word, Outlook and ExcelHighly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new businessNote: Candidates must be able to lift 20-50 lbs. and be able to stand andor walk for extended periods of timeThis is a commission-based sales role with average annualized earnings of $150,000-250,000 for successful employees, with uncapped earnings potential. Hired employees will receive a semi-monthly draw, sales commission for units sold and other performance-based bonuses and are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.

Created: 2024-10-19