Customer Service Supervisor
Swoon - miami, FL
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Swoon is seeking a talented Customer Service Supervisor. In this role, you will be instrumental in the oversight of all customer service operations.Location- Miami, FLCompensation- $85K-$97KWhat you will be doing:Supervise the customer service department workflow to ensure customers are serviced in a satisfying manner and company goals are met.Lead a team directly to offer supportmentorshipIntervene in and directly manage challenging customer situations through research, direct communication and any other means necessary to resolve outstanding issues.Be a hands-on leader who is comfortable in helping out with other functions.What you will bring:3 - 5 years' experience in a supervisory role within customer service.Associates Degree. Bachelor's Degree preferred.Must possess advanced computer skills including excel and pivot tables.Bilingual in Spanish and EnglishWhat we offer:Competitive compensation and benefits packageOpportunity to work with a leading organization
Created: 2024-10-03