Director of Operations

• Possess interpersonal skills that will allow the effective candidate to manage, coach, develop and motivate current managers. • Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensures assigned area achieves financial commitments and guest satisfaction standards. • Provide strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, alcohol awareness, safety/security, marketing and GM development. • Ensure direct reports perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting of accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compliance with local, state and federal laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts. • Ensure direct reports perform all necessary administrative and accounting duties promptly and accurately. Monitors capital expenditures within each restaurant and for assigned area. • Analyze systems and procedures for continual improvement. Provides strategic direction for sales, operations and promotions. • Supervise area manpower, i.e., hiring, assignment, training, motivation, evaluation, promotions, discipline, and termination of restaurant management personnel. Responsible for General Management development, evaluation, training and discipline. Requirements • Driving sales and profit by leading execution of brand specific expectations, standards, and service • Establishing clear direction, set clear goals, monitor progress and measure results • Providing ongoing coaching and development of our restaurant managers • Identifying, planning and executing strategic initiatives that drive operational effectiveness • Managing operational expenses and new restaurant initiatives • Working a varied schedule, including weekends, evenings, and holidays Additional Information • The restaurant / hospitality industry • Are aligned with our "PEOPLE FIRST" mission and values • Identifying top talent and coaching and developing our future leaders • Positively engaging and developing your management teams to drive results • Ensuring we get the small details right, so the big ones fall into place • Delivering high quality, fresh ingredient food without compromise

Created: 2024-10-19