Area Supervisor

JOB SUMMARY: The Area Supervisor (AS) is responsible for monitoring and oversight of all aspects of client care and delivery of services for individuals receiving services in the AMICUS Supported Living Program and Family Supports Programs. The AS is responsible for ensuring that programs are implemented in keeping with AMICUS' vision, mission, and code of ethics, ensuring quality service provision to individuals, and supervision of Site Supervisors, and Direct Support Staff. The AS maintains monthly program reports, tracks and ensures proper reporting of incidents, doctor's appointments, coordinates with a wide variety of consumers to grow and maintain programs within existing AMICUS rules and regulations, and provides training and support to the Site Supervisors, and Direct Support Staff. This position works under the supervision of the Program Manager (PM). JOB DUTIES/RESPONSIBILITIES: • Aid in overseeing placement of consumers in residential settings • Responsible for ensuring proper and accurate records are completed and kept in accordance with agency policies • Develop new and manage ongoing consumers services. • Assure compliance with agency, state and federal policies, procedures, and regulations • Assure satisfaction of consumers, consumers' families, guardians, employers, referral sources, and funding sources • Assure stability and growth of service areas • Maintain regular and open communication with staff and coworkers • Responsible for the safety of individuals in agency services • Monitor trends in overtime and work to reduce overtime according to the Overtime Reduction Policy • Observing and maintaining appropriate levels of staffing hours • Performing weekly site visits and conducting site reviews at each visit as assigned by COO • Aid in individual care as needed • In collaboration with the PM, prepare and update all scheduling assignments according to the Service Authorizations/NOAs for all residential and family support programs weekly. • Oversee agency accreditations related to services, including the accreditation process and ongoing compliance with standards Ensure applicable OSHA, BQIS, and BDDS compliance standards are met, and all related training occurs. Documents training and compliance in accordance with Amicus Place regulatory requirements • Other duties as assigned by the COO or PM ESSENTIAL JOB FUNCTIONS: • Ability to work a flexible schedule, including evenings, weekends, and holidays • Hours of work are Monday through Friday, 9:00am to 5:00pm. Occasional evening and weekend work may be required as job duties demand. • Ability to work every other weekend • Maintain regular contact with guardians • Ensure staffing assignments are followed within allowable NOA/Service Authorization service hours and submitted to the COO • Ensure timely and accurate communication with internal and external customers during and after the transition process. • Works with transition team to ensure transition checklists are accurate and up to date • Provide on-call support as assigned after regular business hours and on weekends. • Ensure all internal and DDRS Incident Reports are submitted accurately and timely and that all necessary follow up has occurred to ensure the health and welfare of service participants • Ensure incident follow up information is communicated timely with case managers. • Other duties as assigned by COO MINIMUM REQUIREMENTS/QUALIFICATION: • Current CPR Certification / First Aid Certification • High School Diploma/ G.E.D equivalent • At least 18 years of age • Valid driver's license • A bachelor's degree in a human services field or • At least one-year full-time direct experience working with individuals with developmental disabilities • At least one year of supervisory experience • Current liability insurance • Current negative TB (Tuberculin test) or evidence of a negative chest x-ray • Screening Requirements: Dependable vehicle per state regulations, acceptable Criminal Background Check and reasonable suspicion drug test PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to talk and hear. This is a sedentary role with periods of increased walking or standing needed. File maintenance and other activities require the employee to stand, sit, squat, bend at the waist and knees. The position requires a moderately high volume of computer work, including data entry and spreadsheet maintenance. When working with consumers, there is always the possibility of aggressive acts. Aggressive acts could consist of pulling, pushing, pinching, biting, hair pulling, kicking, slapping, punching, scratching, head butting, spitting, and throwing objects.

Created: 2024-10-19