Onsite Resident Manager
Housing Authority County of San Bernardino - san bernardino, CA
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Salary: $16.00 Hourly Location : Maplewood Homes - 1738 W. 9th St. San Bernardino, CA Job Type: Part-time Job Number: Department: Affordable Housing Division: Operations Opening Date: 09/25/2024 Closing Date: Continuous Position Summary Agency Information The Housing Authority of the County of San Bernardino (HACSB) was established in 1941 and has evolved into one of the most progressive housing authorities in the Country. We are the largest provider of affordable housing in San Bernardino County and proudly assist approximately 26,000 people. The Housing Authority is a separate legal entity from the County of San Bernardino with approximately 145 employees. The HACSB prides itself on providing more than just housing to residents and thanks to strong partnerships, we continue to help the families we serve access resources and services to enrich their quality of life. The HACSB's employees are passionate about their work and every position revolves around our agency's mission and core values. We invite you to be a part of our dedicated team who strive to provide meaningful and impactful housing services and resources to the community we serve. Job Information Position starting pay: $16.00/hour . The initial review of applications will begin starting the week of October 7th Applications received before the initial review date will be considered, with qualifying applicants being eligible to participate in the phone screen process. Hiring Information All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (including physical, depending on position) background check (including credit check, depending on position), DMV pull (depending on position), employment history, education verification, and documentation of the right to work in the United States. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application. Position Summary Under the direction of the Property Manager, performs a variety of on-site services for the Housing Authority's Affordable Housing units including, but not limited to, rent collection, coordination of resident activities, cleaning up laundry and trash bin area; walks property regularly to monitor overall appearance and reports issues to Manager as needed. Person is required to live onsite at property located on West 9th Street in San Bernardino. Position comes with free unit, utility allowance, and cell phone allowance. Part-time position working approximately 29 hours each week. Monday - Friday 9am-4pm. Key Duties/Responsibilities 1. Provides office support at on-site management office by collecting rents at assigned site. Processes and deposits rent as assigned. Greets the residents and general public in a courteous and professional manner. Available to residents during normal office business hours. 2. Monitors conduct of tenants to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests. Works with supervisor to ensure timeline recertification requirements (if applicable). 3. Serves Housing Authority notices and communications to tenants when necessary. Participates in Housing Authority sponsored community meetings. 4. Coordinates with residents in their assigned area to initiate maintenance requests or provide maintenance to minor problems (if applicable), ensures security lighting is in good condition. 5. Monitors performance of outside vendors and informs supervisor of any issues or concerns. 6. Develops and maintains good resident relations and encourages residents to work together with the Housing Authority to improve the quality of life in their neighborhood. Adheres to Customer Service Policy. 7. Picks up trash around the complexes, cleans up dumpster areas and laundry rooms, cleans up graffiti and hauls trash away. Reports to the Management office any large trash objects needing removal, and any liability related issues (such as trip hazards, sharp objects etc.) around the property or concerning residents and their guests. 8. Assists in preparation and showing of vacant units as requested, including clean-up, light maintenance work and external yard work. 9. Coordinates with Management office on a daily basis to keep the Housing Authority apprised of any concerns or problems at the complex. 10. Shows apartments to prospective residents; assists with move-in orientation including move-in and move-out or other inspections as needed. Maintains awareness of an adequate number of market ready apartments, effectively monitor delinquencies and implement marketing plans as requested. 11. Performs other related projects as assigned by the Sr. Regional Communities Manager or Property Manager. Minimum Qualifications High School Diploma or equivalent with previous experience within a Property Management office preferred. Ability to perform clean-up on property. Must be able to live on-site. Supplemental Information ENVIRONMENT: Indoor and outdoor environment. Constant interruptions PHYSICAL DEMANDS: Hearing and speaking to exchange information. Walking and standing for extended periods of time. Seeing to read a variety of materials and equipment Dexterity of hands and fingers to operate a computer keyboard. Lifting light objects up to 15 lbs. Bending at the waist, kneeling, crawling or crouching. Reaching overhead, above the shoulders and horizontally. The HACSB is committed to creating an inclusive environment that welcomes and values differences among our customers, vendors, and the communities in which we live and conduct business. Our continued success and growth is enhanced through initiatives that promote diversity throughout the company and our communities. HACSB is an equal opportunity employer. The Housing Authority of the County of San Bernardino does not provide benefits for this position. 01 Are you willing and able to move on-site? Yes No 02 Are you willing to accept a part-time position working 29 hours per week? Yes No 03 Do you have a valid California Drivers License as of the date of your application? Yes No No, but valid license from another state 04 Do you have any of the following on your driving record within the past 36 months? Revocation or suspension of your drivers license Two or more at-fault accidents Two or more moving violations Conviction of operating any motor vehicle under the influence of alcohol or an illegal or controlled substance. None of the Above 05 What is the highest level of education you have obtained? No Diploma or Degree High School Diploma or GED Associates Degree Bachelors Degree Masters Degree PHD 06 What level of knowledge do you have on the computer? No Computer Knowledge Beginner (Basic Knowledge) Beginner to Intermediate Intermediate Intermediate to Advanced Advanced 07 How many years of experience do you have performing clerical activities in an office setting? No experience Less than 6 months 6 months to 1 year 1 to 3 years More than 3 years 08 Do you have previous experience working on-site within a property management office? Yes No 09 Are you bilingual? Yes - English/Spanish Yes - English/Tagalog Yes - English/Other No 10 Do you have previous experience working for a Public Housing Authority? Yes No Currently Employed at HACSB 11 Briefly state your reasoning for applying for this position with the Housing Authority of the County of San Bernardino. Required Question
Created: 2024-10-02