Senior Manager, Outbound Logistics
Red Bull - waddell, AZ
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The Sr. Manager, Outbound Logistics leads a team and partners very closely with Red Bull's third-party logistics provider to ensure Red Bull product is delivered to our Distributor, RBDC, & Direct Customer warehouses on-time, in-full, and at a competitive cost. The Sr. Manager, Outbound Logistics' team is a customer support function for the Order Management & Sales teams, assisting with logistics-related problem solving, carrier performance management, freight claims, customer inquiries, & customer invoice deduction management. This team is also responsible for day-to-day oversight of the transportation operation at Red Bull's Lagerhaus location. They work closely with the Lagerhaus Operations team to ensure the carrier trailer pool is properly maintained, and carrier performance meets stringent standards. You will also coordinate both internally and externally to forecast & plan adequate outbound transportation capacities across the Red Bull network to support core & promotional volume activity. RESPONSIBILITIES Areas that play to your strengths All the responsibilities we'll trust you with: LOGISTICS EXECUTION Lead outbound Geodis Transportation performance monitoring & continuous improvement Develop outbound forecasting and capacity planning process to enable optimal network execution for core & promotional activity Manage escalations related to customer delivery performance issues Lead year-end delivery management process to achieve on Company targets Partner with Order Management as well as Sales & Distribution management to ensure customer logistics needs & KPIs are always met COST & PERFORMANCE MANAGEMENT Co-lead annual transportation RFP & Analysis Monitor bid-board activity reporting & implement strategies to improve cost performance Closely monitor & analyze Geodis & carrier performance on Routing Guide Compliance utilizing reporting from TM team -- optimize cost & performance Develop & monitor KPIs related to on-time pickup & delivery performance LAGERHAUS TRANSPORTATION OPERATIONS Schedule and lead quarterly carrier meetings focused on Lagerhaus execution Set strategy and monitor overall Lagerhaus trailer pool performance Internal/external escalation point for Lagerhaus transportation challenges & problem solving FREIGHT CLAIMS Monitor & assist with email follow-through on any compromised loads -- become expert on SOPs for different scenarios, work with Quality team, and instruct internal/external accordingly Manage & monitor Geodis freight claims using Geodis-reporting & Zen Desk reporting from Logistics Coordinator -- maximize payouts & scrutinize carrier denials PEOPLE MANAGEMENT Lead & mentor a high-performing team of managers and coordinators. Conduct reviews with team members, set yearly goals and support their professional growth Responsible for the hiring process of new team members as needed EXPERIENCE Your areas of knowledge and expertise that matter most for this role: Bachelor's Degree in Supply Chain Management, Logistics, Business or related field 5+ years of experience in Logistics roles such as: Logistics Manager, Transportation Manager, Supply Chain Manager, Logistics Planner, Transportation Planner, Carrier Development, Logistics Analyst, Supply Chain Manager, Operations Manager Self-motivated team member who can drive issue resolution with strong problem-solving skills and a continuous improvement mindset. Analytical skills, including the ability to interpret KPIs, monitor for trends, and identify areas of opportunity to improve cost and execution performance. Strong time management skills to prioritize projects & tasks in a fast-paced environment. Experience managing or working for third-party logistics providers, carriers, or brokers. Experience with ERP, TM, & WMS software (SAP &/or Mercury Gate preferred) Advanced user in MS Office Suite (Excel, PowerPoint, Word) Travel 0-10% Permanent Benefits eligible WHERE YOU'LL BE BASED WaddellArizona, United States United StatesRed Bull North America JOIN THE TEAM
Created: 2024-10-02