General Manager

Description A legendary Boston restaurant group is seeking a rock star General Manager who is well-versed in all aspects of restaurant and bar management. The position demands a fun and dynamic individual who adeptly problem solves and can easily change environments with different pressures, requirements, and expectations of service. You will be expected to lead by example and uplift your staff during busy moments in our fast-paced environment. Ultimately, you will ensure that the restaurant runs smoothly and guests have pleasant dining experiences, while promoting a great culture that inspires staff retention and loyalty. You will have access to a myriad of resources that will help you succeed i.e. a fully staffed PR and marketing department, a private events team, facilities manager, wine and beverage director, corporate trainer, and an IT manager. The General Manager responsibilities include: Direct all hiring and training for the front of house team. Oversee and ensure that all company systems and policies are maintained Make sure all new employee go through the proper training and have all the necessary tools to be successful in their position. Enforce and maintain all labor laws and practices. Train values and maintain the integrity of the culture. Create a positive business energy and atmosphere while operating within acceptable and accountable business procedures. Oversee hiring, training, supervising, maintaining, and firing of all personal to operate facility. Institute and maintain employee policies, procedures, job descriptions and employee handbook. Oversee the day-to-day operations of the restaurant. Oversee purchasing of beverage, food, supplies, and services for the restaurant. Managing inventories and costs. Review and approve all invoices. Oversee cleaning and maintenance of the restaurant. Reviewing financial operations on a daily and monthly basis. Communication with Senior Operations Team on a regular basis. Set and oversee all venue performance metrics regarding revenues, labor, cost of goods, loss prevention and customer satisfaction. Ensuring guest service standards are followed and met by training and developing team members. Minimum Qualifications: Passion and vision for hospitality and guest service Excellent Communicator, both verbal and written Demonstrable ability to multi-task Strong organizational skills Intense attention to detail with accuracy and consistency Ability to build effective relationships with a wide range of people Strong presentation skills Good knowledge of food, beverage & market trends Knowledge of RESY, Toast, MS Office, Tripleseat, Review platforms, and other software a plus Benefits: Competitive salary 80k -100k range Comprehensive benefit plans including dental and health for full time employees Matching 401k A great environment to work in surrounded by talented, hardworking, passionate, and fun people Tremendous growth opportunities Employee dining discount Paid time off Company Information Boston based Lyons Group is an eclectic collection of creative food, beverage, and entertainment destinations assembled and operated over the past 35 years. Specializing in concept development, design, construction, and marketing, the company has had a long term successful relationship with a variety of guests and locations. What began as an entertainment company with dance clubs and production of 300 plus live shows annually, we morphed in the 90's into themed restaurants. Along the way, we were part of the group that brought the Hard Rock Cafe (east of Mississippi) to the USA from London. We were also co-creators of the house of blues brand which began in Harvard Square and continued with our involvement for the first four units. Today LG has a variety of operations in 6 states, including free-standing, hotel, and casino operations. Our hands-on experience in development and operations sets us apart from most. In house purchasing, social media, culinary, and best in class management training contribute to our strength as an organization. Long term commitment to our people makes us a unique operator of a variety of concepts from the iconic Newbury Street Sonsie to James Beard award driven Scampo.

Created: 2024-11-02