SR. Mgr. Risk Management and Fraud eCommerce

Job ID: Pay rate range - $70/hr. to $73/hr. on W2 Schedule: Hybrid - Monday-Thursday onsite, Friday WFH/Remote Top skills: Fraud, Supervision, SQL Schedule: Hybrid - Monday-Thursday onsite, Friday WFH/Remote KEY RESPONSIBILITIES/REQUIREMENTS: Responsibilities: •Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization •Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives •Continuously evaluate the platform for risk factors and develop strategies to manage them through data analysis and models •Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization •Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs •Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement •Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs •Develop risk mitigation strategies to support the different channels within digital platform •Work independently and cross-functionally to provide outstanding customer experiences Skills and Experience: •Preferred Qualifications: •5+ years of experience in fraud and risk assessment, analysis, and management for e-Commerce, consumer financial services, etc. •MBA or Masters or in Analytics, Statistics, or other quantitative field •2+ years of people management experience •Experience creating process flows, procedural documentation, and business reporting to include KPI measurement •Bachelors in Engineering, Mathematics, or other quantitative field •5+ years of hands-on experience in operations or business intelligence •Experience in an eCommerce and/or Digital Marketing environment •Familiarity with building reports and visualizations using Tableau (or similar BI tools) •Strong problem-solving ability •Excellent communication and data presentation skills •Experience managing teams across global regions

Created: 2024-11-02