Part-Time Home Care Agency Scheduler and ...
ameriCARE - Birmingham - homewood, AL
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Job Title: Administrative Assistant/ Scheduler Reports to: President Location : Homewood, Alabama Office Hours : 15-25 hours a week FLSA Status: Part-time, Non-Exempt About Us: ameriCARE Birmingham is a leading home care provider, committed to delivering high-quality, compassionate care to elderly and disabled individuals. We focus on providing personalized care to help our clients live dignified, independent lives at home. As our company continues to grow, we are seeking a dedicated Part-Time Administrative Assistant/Scheduler to support our team with scheduling, administrative tasks, and client communication. Summary/Objective: The Part-Time Administrative Assistant/Scheduler will play a key role in supporting the daily operations of our office. This individual will coordinate caregiver schedules, communicate with clients and their families, and handle various administrative duties to ensure smooth operations. We are looking for a highly organized and detail-oriented professional with strong communication skills and a passion for supporting quality care. Responsibilities: Caregiver Scheduling: · Create and manage caregiver schedules, ensuring coverage for all client shifts. · Coordinate with caregivers to confirm availability and handle shift changes or last-minute requests. · Maintain accurate and up-to-date records of all scheduled shifts and caregiver assignments. Client Communication: · Serve as the point of contact for client inquiries regarding scheduling and service needs. · Communicate promptly with clients and families about any changes in scheduling or caregiver assignments. Administrative Support: · Assist with general office duties such as answering phones, responding to emails, and organizing files. · Support the management team with administrative tasks, including data entry, record-keeping, and document preparation. · Help manage caregiver documentation, certifications, and compliance records. Office Operations: · Assist in maintaining a well-organized and efficient office environment. · Handle confidential information with discretion and professionalism. · Support ongoing caregiver engagement initiatives and assist with caregiver training coordination. Qualifications: · High school diploma or equivalent; additional administrative or healthcare-related certifications are a plus. · Experience in scheduling, home care, or healthcare administration is preferred. · Strong organizational skills with attention to detail and accuracy. · Excellent verbal and written communication skills. · Ability to manage multiple tasks and prioritize workload effectively. · Proficiency in Microsoft Office (Word, Excel, Outlook). · Experience with scheduling software or home care management systems is a plus. Personal Attributes: · Friendly, empathetic, and client-focused. · Ability to work independently and as part of a team. · Problem-solver with a proactive approach to addressing issues. · Committed to maintaining a positive and professional work environment. Compensation: · Competitive hourly wage paid weekly. · Opportunity for professional growth within a supportive team.
Created: 2024-10-01