Account Manager
Access Dubuque - dubuque, IA
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Account Manager MedOne Pharmacy Benefit Solutions 1 Positions ID: Posted On 09/06/2024 Job Overview As an Account Manager, you will be the primary day-to-day contact for clients. The Account Manager works collaboratively with other MedOne personnel to build and manage the service relationship with clients, their medical plan administrators, and broker partners. Company Information MedOne is a full-service pharmacy benefit manager (PBM) serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. Essential Job Functions Build and maintain business relationships by providing prompt and accurate service to promote customer loyalty First point of client contact for general inquiries such as escalated member issues, plan design questions, etc. Assist with onboarding new clients Manage client's pharmacy benefit design updates, projects, and follow-ups Organize and maintain client documentation within and outside of CRM Interact directly with internal and external clients to build positive relationships Assist with establishing and managing client project parameters and requirements Assist in creating, analyzing, and presenting prescription drug performance data and client-specific plan recommendations Attend, present and record notes at client and vendor meetings Serve as backup to the Member Advocate team when call volume is high Research and resolve issues about eligibility, claim adjudication, and billing Attend client benefit fairs and open enrollment meetings Position Requirements Bachelor's degree in business, marketing, or a related area or equivalent work experience in a related field Intermediate knowledge of Microsoft Office products Strong time management and prioritization skills in an environment that can present frequent interruption Strong listening, verbal, and written communication skills that convey understanding and clarity Desire to educate and consult with clients and business partners to resolve issues and develop solutions Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally Ability to travel up to 25%, including some overnight stays and air travel, with a valid driver's license, insurance, and a reliable personal vehicle. Work Hours | Location Hybrid position based in Overland Park, KS Full-time, salaried position, minimum 40 hours per week. MedOne is an equal opportunity employer. Job Offers are contingent on passing a background check and drug screen. Primary Contact Jolene Kohlenberg HR Manager, Phone Phone Phone Fax Email True True True Job Details Categories Management/Executive Pharmacy Location Overland Park, KS Job Type Employee Full/Part Full Time Company ID 1152 Job REQ # # Positions 1 Start Date End Date Featured Job TH Ad TH Comments Similar Jobs Service Manager Bodensteiner Implement Co Staffing Account Manager Sedona Staffing Services Store Manager Express Employment Professionals Retail Assistant Manager Express Employment Professionals Account Manager Cottingham & Butler/ SISCO Manager of Application Development Cottingham & Butler/ SISCO Sales Representative/Account Manager Bodensteiner Implement Co Sales Representative/Account Manager Bodensteiner Implement Co Service Manager Bodensteiner Implement Co Accounting Manager CROWN Cork & Seal USA, Inc. Share this Job MedOne Pharmacy Benefit Solutions About the Company Company Information MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. MedOne's corporate office is located in Dubuque, IA. Why Join the MedOne Movement? To help people conveniently access the most appropriate prescription treatment at the most affordable price. Our Core Values: Prioritize your well-being Act as a MedOne team Care for Members with Compassion Strive to exceed client expectations Do the right things for the right reasons Bring your best Challenge the status quo Benefits: Competitive Salary Medical, Dental, Vision, Disability and Life Insurance for full-time employees Matching 401K Plan Paid Time Off Paid Holidays and Birthdays Gym Reimbursement Tuition Reimbursement Career Growth Opportunities MedOne is an equal opportunity employer. Job Offers are contingent on passing a background check and drug screen.
Created: 2024-10-01