Delivery Helper

Summary The delivery helper will be responsible for assisting the delivery driver in delivering materials to our customers, ensuring that deliveries are made on time and in a professional manner. Able to work in a fast-paced environment, be able to lift heavy objects, and have a good understanding of safety protocols. Essential Duties and Responsibilities include the following. Other duties may be assigned. Reads and/or follows verbal instructions. Assists the delivery driver in loading and unloading building materials onto the truck. Helps the delivery driver in delivering the building materials to the customer's desired location. Inspects the delivered items to ensure that they meet the customer's expectations. Maintains accurate records of deliveries, including delivery times, items delivered, and customer information. Reports any discrepancies or damages to the delivery driver, operations manager, or dispatcher immediately. Assists in keeping the delivery truck and loading area clean and organized. Follows all safety procedures and guidelines when handling building materials and operating the delivery truck or other equipment. Communicates effectively with the delivery driver, customers, and store staff Loads materials into vehicles and installs strapping, bracing, or padding to prevent shifting or damage in transit. Stages or assembles materials by customer order. Flat stacks lumber, straightens stock material, and cleans debris from lumber yard and warehouse as needed. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Physical Requirements - Must be able to lift and carry heavy objects for an extended period. Use of Technology - Demonstrates required skills; uses technology to increase productivity; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service - Responds promptly to customer needs; responds to requests for service and assistance. Cooperation - Establishes and maintains effective relations; offers assistance and support to co-workers; works cooperatively in group situations. Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit. Ethics - Treats people with respect; keeps commitments; upholds organizational values. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences in English. Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit, stand, and walk for extended periods. This person must be able to lift 100lbs. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ability to adapt to weather conditions. The Lester Group is an equal opportunity employer committed to a workplace free from discrimination. We embrace diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic. Our hiring and employment decisions are based on merit and business needs. We actively promote a culture of fairness and inclusion, welcoming qualified individuals of all backgrounds to apply. EOE, Including Disabled/VET

Created: 2024-10-19