MASSAGE THERAPIST

Job Description JOB SUMMARY: Administers therapeutic massage to Harrah's/Harveys and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount. KEY JOB FUNCTIONS : Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities. Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being. Massages guests using normally accepted techniques and rubbing compounds. Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next. Maintains a clean and spotless work area. Reports any safety hazards to the Lead, Supervisor or Manager. Demonstrates a pleasant and enthusiastic demeanor at all times. Support to other areas of the Spa/Health Club as needed. EDUCATION and/or EXPERIENCE: Licensed in the state of Nevada for Therapeutic Massage Completes annual CEU credits as required by the Nevada Massage Therapist Board Two years hotel or resort experience preferred QUALIFICATIONS: Literate and fluent in English Excellent guest service skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to occasionally lift up to 30 pounds Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination Ability to bend, squat, reach Ability to hear, talk, see, use visual inspection, Ability to constantly stand Ability to occasionally push/pull Ability to frequently use a step stool; Ability to climb stairs Ability to use frequently use equipment and machines relating to the spa Ability to occasionally tolerate extreme inside temperatures Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Qualifications: JOB SUMMARY: Administers therapeutic massage to Harrah's/Harveys and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount. KEY JOB FUNCTIONS : Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities. Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being. Massages guests using normally accepted techniques and rubbing compounds. Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next. Maintains a clean and spotless work area. Reports any safety hazards to the Lead, Supervisor or Manager. Demonstrates a pleasant and enthusiastic demeanor at all times. Support to other areas of the Spa/Health Club as needed. EDUCATION and/or EXPERIENCE: Licensed in the state of Nevada for Therapeutic Massage Completes annual CEU credits as required by the Nevada Massage Therapist Board Two years hotel or resort experience preferred QUALIFICATIONS: Literate and fluent in English Excellent guest service skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to occasionally lift up to 30 pounds Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination Ability to bend, squat, reach Ability to hear, talk, see, use visual inspection, Ability to constantly stand Ability to occasionally push/pull Ability to frequently use a step stool; Ability to climb stairs Ability to use frequently use equipment and machines relating to the spa Ability to occasionally tolerate extreme inside temperatures Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). About Us At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices. The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Created: 2024-10-19