Desktop Support Technician
Capstone IT Staffing - plano, TX
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Capstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal ethics. You must be able to develop professional and personal relationships with co-workers and end-users, and you must be a positive and people-oriented person with excellent oral and written English communication skills. Attention to detail is a must.Direct HireSalary: $60-$70kOn-Site in Plano, TXSummary:Install drivers hardwareNew user set ups (set up new login profiles, printers, shortcuts, mapped drives, etc.)Hardware support (desktops, laptops, printers, etc.)1st and 2nd level troubleshootingAssist with higher level tasks when neededQualifications:Intermediate knowledge of networking (wired and wireless)Intermediate knowledge of Active Directory (addingdeleting users, group policy, permissions)Office apps (documents, spreadsheets primarily)Desktop Support knowledge within a corporate environment (domains, DNS, etc)1st to 2nd level troubleshooting skills (some issues will require more than basic PC knowledge)Great attention to detailsWilling to learn new tasks skillsGood written and verbal communication skillsPleasant personality and ability to clearly communicate with people.Must be able to succeed in a dynamic team environment and be open to overtime when necessaryBenefits Summary:Health Dental Vision InsuranceLife Disability Insurance
Created: 2024-09-30