FT Customer Support Representative (Work From Home)
Housecall Pro - providence, RI
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[Customer Service / Remote] Anywhere in U.S. / Up to $21.60 per hour / Medical, dental, vision, life, & disability / 401(k) / PTO / Monthly tech reimbursement - As a Customer Support Rep you'll: Be the first point of contact with customers - the Pros; Manage and prioritize support channels with speed and accuracy; Quickly identify and escalate Pros to applicable resolution path; Troubleshoot issues and provide assistance to a broad base of customers; Recommend improvements to Pros' current workflows and provide relevant knowledge of how the software works; Provide Pros with best practices on how to more efficiently run their business; Suggest creative solutions or workarounds when possible to resolve a Pro's need...Hiring Fast >>
Created: 2024-09-30