Field Services Engineer (Semiconductor Equipment)
Prosum - hillsboro, OR
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This is a full-timedirect-hire Field Services Engineer position with a growing international semiconductor equipment provider with a presence in Hillsboro, OR. This role will be 80% onsite and the rest remote. There are multiple openings!!Job Description:This position is responsible for providing field service engineering activities to Company customers independentlyThis position troubleshoots more complicated products and problemsReceives service calls from customersDetermines customer need or problem and responds accordinglyMay provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company's products at customer sitePerforms preventative maintenance on Company productsEstablishes and manages a local maintenance serviceProvides liaison between customer and applications programmer for customer requests involving change in applicationsResearches market needs and customer applications of Company productsSubmits application report to management in a timely mannerSupports sales activities and establishes and maintains good relationship with customersParticipates in sales meetings as requiredProvides training to other Company field service engineers as neededSubmits various reports, such as service reports, weekly report, and expense report to management in a timely mannerRequirements:Bachelors degree in Mechanical or Electrical Engineering or equivalent fieldAt least 2 years in an Engineering role or as a Field Service Engineer within the semiconductor industryDesire to be customer facingOccasional travel domestically to other client cities as needed
Created: 2024-09-30