Parts Sales Specialist
Cypress HCM - waukesha, WI
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Job Duties:Receives calls from customers seeking aftermarket parts and rebuildsConducts technical research on part numbers for sales ordersIdentifies components of parts for special kits; group of parts that make up sub-assembliesVerifies part pricing with Customer Support Supervisor or ManagerIdentifies needed machine manual updates and communicate to documentationOccasionally enters new part numbers into Finesse systemHelps to identify whether customer requests are under warrantyMay help identify Engineering Change Requests and communicate with Engineering or other GroupsMay do parts look up and pull drawings to support purchasing* Must be able to participate in rotating 247 on call non business hours.Skills Needed: An associates degree or equivalent from a two year college or tech schoolFive years of experience in customer service or parts sales for a mechanical equipment companyExperience working with Microsoft ExcelCan read and understand blueprints, technically inclinedDirect hireFully onsite roleM-F 8am-5pm + rotating on-call weekendsPay: $27-29hr depending on skills, education, etc.
Created: 2024-09-30