Desktop Technician
BGSF - owings mills, MD
Apply NowJob Description
Job DescriptionThis position supports the daily distribution and tracking of desktop equipment and peripherals to our associates. This resource is part of the Asset Management team - Duties include:Receiving desktop assets, peripherals, and accessoriestracking and updating Coupa ordersupdating ServiceNow ticketsshipping equipment (both interoffice and to associates homes)inventory and data reconciliationimaging pcs and loaner laptopsoccasional software installation and troubleshooting.Preparation of desktops and other equipment for disposition including removing extra components and erasing all data from assets leaving the firm.Work closely with Desktop Support to make sure tickets and equipment are properly recorded and available for deployment in Service Now.This resource will continue to augment current Asset Management staff to meet lease replacement schedules and complete other Asset Management responsibilities (detailed above).This role follows processes for creating new asset records in Service Now to begin life cycle management, as well as shipping and receiving responsibilities.RequirementsFamiliarity with ServiceNow (highly preferred)Excel spreadsheets for tracking purposesInventory operations experienceStrong attention to detailOrganizational and good written and oral communication skills.Able to work independently, but also work as a member of the team to meet the larger team
Created: 2024-09-30