Client Services Manager

LaSalle Network is excited to partner with a rapidly growing international spice producer seeking a dynamic Client Services Manager. Located in the River North neighborhood of downtown Chicago, this company prides itself on their inclusive culture and dog friendly office! The Client Services Manager's primary responsibility is to provide high level B2B support for clients as well as overseeing the life cycle of an order from beginning to end. This person will also be responsible for the leadership and development of two other Client Services Specialists. Client Services Manager Responsibilities:Manage Client Service Team guiding in the processing sales orders, purchase orders, onboarding new customers and daily communication with customersUtilize interpersonal relationships and communication skills to build rapport with clients allowing for clear communication from start to finishCollaborate and communicate with internal teams and customers on a regular proactive basis, including, daily, weekly andor monthly meetingsOversee client escalation issuesCollaborate closely with Sales to support customers for new product commercialization rolloutsImplement and manage floor stock agreements with customersKeep updated live reporting from Co-Packer regarding production timelinesCommunicate with internal Distribution Center to ensure product is shipped and received properly by the customerOversee 2 direct reports Client Services Manager Requirements:Bachelor's degree or related work experienceExperience working in B2BLeadership experience (management, leading teams, coaching, mentoring, etc.)ERP and CRM experience requiredAbility to work with cross-functional teams (Sales, Operations, Quality, R&D)Strong written and verbal communication skillsA problem solver with the ability to develop dynamic solutions If you feel you possess the above requirements and skills, please apply today! Thank you, Allison Sachnoff Senior Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer mfdv.LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

Created: 2024-10-19