Desktop Support Specialist
SysTechCorp Inc - boston, MA
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Hello please see the JD for Desktop Support Specialist.Locations: BostonWorcester MAThe ideal candidate would possess the following skills and qualitiesExperience working with customers at tier 3 support level (or equivalent)Experience configuring and troubleshooting virtual machines running Windows operating systemsExperience configuring and troubleshooting multiple Windows operating systems, including Windows, 11, 10, 7 and XPExperience configuring and troubleshooting virtual networking with VMware PlayerExperience with Microsoft management tools (Active Directory, Intune, etc.) within the Azure environmentKnowledge and awareness of IT security principles and practices, and a mindset to emphasize security throughout all job activitiesKnowledge andor experience with the operational technology (OT) environment a plus, including the equipment, applications and securityPossess strong written and verbal communication, and experience dealing directly with struggling customersPossess a valid US driver's license and the ability to travel 50-75%
Created: 2024-09-30