Loan Administrator - Default Management
RK Management Consultants, Inc. - chicago, IL
Apply NowJob Description
One of our direct banking clients in Chicago, IL, is looking to fill a Loan Administration Specialist position. If you're interested, please review the role and apply today!Team Background:The defaults management team handles early and life-stage delinquency reporting and management.This positionteam does not work directly with individuals regarding their home loans; rather, it collaborates with home loan banks. The home loan banks are the customers of the client, and this team focuses on default management and delinquency management for these banks.Key Experience & Skills Required:Default Management Experience - Critical for managing the full lifecycle of delinquency.Delinquency Reporting - Preferred experience in delinquency reporting and analysis.Customer Service - General experience in customer service, including managing phone calls and responding to emails on the ServiceNow platform.Data Management - Ability to manage large datasets effectively.Operations Management - Experience in both default management and operations management is essential.MS Excel - Proficiency in Microsoft Excel for data analysis and reporting.Liability Reviews - Experience conducting liability reviews.Top 3 Skillsets:Delinquency Management - Experience with the delinquency management lifecycle.Analytical Skills - Strong analytical and data analytics abilities.Loss Mitigation - In-depth understanding of loss mitigation processes, including both retention and non-retention strategies.Key Responsibilities:Generate reasons for delinquency and develop strategies for closure prevention management.Report generation and data analytics, particularly related to mortgage servicing and default management.Experience in mortgage servicing with a minimum of 2 years working as a mortgage servicer across various departments.Education & Experience:Substantial Microsoft Office products (notably Outlook, Teams, Word, Excel, and Access) knowledge. Extensive knowledge of Microsoft AccessSubstantial knowledge of the delinquency life cycle start to finish including: early stage, late stage and post conveyanceSubstantial understanding of Investor requirements around Loss Mitigation alternatives used to assist homeowners such as: modifications, forbearance plans, deferrals and repayment plans2-5 years of relevant experience in a mortgage, banking, of financial services environment3-5 years customer service experienceBachelors Degree preferred
Created: 2024-09-30