Customer Service Pharmacy Technician

Requisition: Customer Service Pharmacy Technician Job Locations US-NY-UNIONDALE ID Line of Business PharMerica Position Type Full-Time Pay Min USD $18.00/Hr. Pay Max USD $19.25/Hr. Our Company PharMerica Overview Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression! We offer: DailyPay Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Non-retail/Closed-door environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person will: Answer and submit inquiries regarding patient information and medication therapies Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests Assist the pharmacist with facility and physician office communications Obtain patient information for our database by calling patient care representatives and physician offices Utilize judgement in knowing when to escalate issues to the management level Utilize various programs such as Outlook, Excel and Microsoft Word Complete assigned projects upon request in a timely manner Perform other tasks as assigned Qualifications High school diploma or equivalent is required One year of previous experience with direct client communication - customer service Prior healthcare/pharmacy experience preferred Strong computer and data entry skills Must have good oral communication skills, attention to detail, and problem solving skills Pharmacy Technician Certification preferred About our Line of Business PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica isone of the nation'slargest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit Follow us onFacebook,Twitter, and LinkedIn. Salary Range USD $18.00 - $19.25 / Hour Res-Care, Inc., dba BrightSpring Health Services ("ResCare"), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities. Minimum Salary: 18.00 Maximum Salary: 19.25 Salary Unit: Hourly

Created: 2024-10-19