Full-Time Coach & Customer Success Manager

FT Coach & Customer Success Manager (CSM) ResponsibilitiesCoach avg 15 classes across squads and drop-in classesVett and qualify potential members to align with The AC valuesOnboard and retain members of your AC Club.Uphold company standard monthly retention of 96%.Manage all aspects of squad membershipNurture member relationshipsDeliver training programs in accordance to The AC StandardActively engage in community through official and non-official channelsCreatively problem solve for unique challenges within squads and clubQualificationsNASM CPT or equivalent2+ years coaching group fitness1+ year CRM experience2+ years Customer Service ExperienceOutgoing and social personality, interested in others and keen to get to know people

Created: 2024-10-19