PTC Change Analyst (365913)
IDR, Inc. - fort worth, TX
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IDR is seeking a PTC Change Analyst to join one of our top clients in Fort Worth, TX. This role is perfect for someone with a strong understanding of information technology principles and ITIL Configuration Management and Release Management skills. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!Position OverviewResponsibilities for the PTC Change Analyst:- Review and process all change requests to ensure thoroughness, prioritization, scheduling, and compliance with the PTC Change Management Process within the BMC Remedy ITSM Application.- Assist with updating and maintaining Change Management templates, system user access, and training users on the use of Change Management tools and processes.- Provide first level support for general change management questions and processing of requests.- Prepare and communicate weekly change broadcasts and communications to the Change community.- Build strong relationships with PTC stakeholders.Required Skills for PTC Change Analyst:- Basic understanding of information technology principles, mid-tier applications, database, and telecommunications systems.- Experience with ITIL centric change management processes and tools.- Strong organizational, communication, and time management skills.- Ability to work independently as well as collaboratively within a team environment.- Experience with Change Management tools such as BMC Remedy or ServiceNow is preferred.What's in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 20+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Created: 2024-09-20