Hostess|Part-time Ensemble Arts
AEG - philadelphia, PA
Apply NowJob Description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview We are seeking a dynamic and dedicated hosts to join our team. The ideal candidate will have a passion for hospitality and a knack for delivering top-notch service in a fast-paced, event-driven environment. As a host you will play a crucial role in ensuring that our guests have a memorable and enjoyable experience. This role will pay an hourly rate between $18. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat Guests in either the bar or dining area, depending on their preference Inform Guest who will be serving them to ensure a smooth handoff to the service staff Answer incoming calls to the restaurant and provide appropriate service Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to incoming Guests if appropriate Tend to special Guest needs and requests Observant to Guests' needs throughout the dining experience to ensure they receive high-quality service (e.g., noticing a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies Help dining room staff by setting and clearing tables, replenishing water, and serving beverages Issue dining charges by verifying orders, calculating taxes, and totaling bills for to-go orders Receive payments by validating credit charges, approving checks, accepting currency, and calculating and issuing change for ToGo orders Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders Contribute to team effort by accomplishing related results as needed Qualifications High school diploma or GED Prior customer service experience in the hospitality industry Positive attitude and interpersonal skills Good communication skills and phone etiquette Flexibility when working alternating shifts Ability to stand for long periods of time Skillful communicator Adaptability Good time management skills
Created: 2024-09-17