Senior Client Director

What future do you want to create? At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future. Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart. To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe. Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work. A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing. Let's create your tomorrow WHY JOIN HAYS? Be part of the team We're driven to work hard but know when to have fun. We call it the Hays spirit. You'll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself. Feel set up to thrive We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed. Go further in your career Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance. Work at the leading edge Joining Hays means joining a business that's going places. We're transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be. OUR VALUES BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING Your new role: • To lead a team and take full responsibility for the successful management of one or more client accounts to include both MSP and RPO • Travel to various client sites as needed - monthly, quarterly, annually • To achieve budget and growth on the client account by maximizing fees and recognizing opportunities • Establish and develop key client relationships in line with the client's contract plan by meeting with Key stakeholders on a regular basis • Work with Client Managers to maintain an effective partnership with the client and continually develop & sustain account initiatives including: o Driving Continuous Improvement Plan - BAU o Tracking KPI/SLAs o Managing cost savings initiatives o Management of program deliverables as outlined in MSA *There is travel required for this role What you will have: Achievement focused, organized, resilient, authentic & trustworthy. Solid 5-7+ years of working with an MSP account as well as VMS exposure Self-motivated, self-reliant and takes initiative. Good communicator; able to overcome obstacles, team player. Desire for personal development and professional growth. Ensure the service we provide to key clients and candidates is effective, efficient, professional and consistent Provide specialist expert advice, support and recommendations to key stakeholders on specific market conditions including competitor activity, skills availability, demographics, and salary surveys What you will get : We offer base compensation of $110K-$125K, (depending on experience) Hybrid/flexible schedule. PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO . Competitively priced medical, vision and dental plans to choose what works best for you. 401K with guaranteed match and fast-paced vesting schedule. Initial and continuous training & support from Learning & Development for your professional growth. What you need to do now Excited yet? If you're already itching to take the next step to achieving your career goals, apply now. More about us Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers. For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward. We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone. Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search "Hays Our Promise" to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here. Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

Created: 2024-11-02