Technology Support Specialist
OHIONET - delaware, OH
Apply NowJob Description
**Technology Support Specialist** * Ohio Wesleyan University * Delaware, OH * Mid-Level * Full-Time * Purchase, install, manage, and maintain classroom equipment in collaboration with the Multimedia Technology Services Manager, Information Services and other campus partners * Test and troubleshoot issues with classroom technology which includes but is not limited to computers, projectors, microphones, clickers, adaptors, webcams, video recorders, speakers and cables * Checkout circulating classroom technology equipment via the librarys LMS, working in collaboration with the librarys cataloging and access services staff when necessary * Provide orientation and training for users borrowing equipment * Assist with the planning and design/redesign of classroom and event spaces * Set up and tear down equipment for temporary classroom and campus events * Record, stream, edit and archive select campus events * Assist w/ supervision of student employees * Coordinate and collaborate closely with the appropriate staff for Media Center room scheduling, develop training materials, and explore and test new technologies, especially equipment * Other duties as assigned **Required Qualifications** * Experience providing technology support services * Basic knowledge of and experience troubleshooting Windows PCs and Apple computers * Experience with common instructional technology equipment * Understanding of core video signals and audio signal flows * Familiarity with professional audio equipment * Basic knowledge of video and audio editing software * Ability to perform routine equipment maintenance * Ability to work independently and collaboratively, and be highly reliable * Skilled at time management and handling multiple projects/issues concurrently * Ability to work with frequent interruptions * Demonstrated willingness to grow their knowledge and experience with new tools and methods * Excellent communication skills both written and oral * Ability to lift/carry 25 pounds. **Desired Qualifications** * Knowledge of live streaming software and platforms, such as Wirecast, OBS, YouTube Live, Facebook Live, Google Meet, Zoom, etc. * Demonstrated ability to work with a diverse group of faculty, staff, and students * Supervisory experience * Training experience * Bachelors degree
Created: 2024-09-16