Multiyear ServiceNow Development & Configuration ...
CapB InfoteK - harrisburg, PA
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Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user procedures, providing end user support, and business process reengineering We are seeking a resource with a minimum of five (5) years of expertise in as many of the following products/platforms/activities as possible: • ServiceNow configuration / development / end-user support • Syclo Work Manager • Mobility Platform (SMP 3.0 SP07) • AgileAssets Sign Management • AgileAssets Pavement Management • SAP Plant Maintenance (PM) • SAP Linear Asset Management (LAM) • OnBase DMS from Hyland Software (11.0.1.560 SP1) • OnBase Archivelink for SAP • OnBase Document Management • experience using ServiceNow (changing ticket status, maintaining work notes, generating tasks, etc) • OnBase experience including form design and workflow configuration • experience with test planning, script maintenance, and test result tracking using Azure DevOps • developing / creating documents in UPerform • Ability to express complex technical concepts effectively, both verbally and in writing • Ability to write business and technical specifications according to defined and established methodology and standards We are especially interested in individuals with certifications in any of the following: • ServiceNow certification • Agile Development Methodology • Scrum Master certification • ITIL v3/v4 certification • ITIL Foundation Certification in IT Service Management The Work Environment for this resource will be: • Work hours will fall within 7am - 5pm EST (under normal circumstances) • Remote only work until at least June 30, 2021 after which, on premise requirements are negotiable
Created: 2024-09-10