Shift:11AM-8PM EST (Training 8AM-5PM the first 3 weeks)Job Description & Responsibilities :Answers inbounds calls to resolve past due balances and meet daily collections and call itiates calls to clients based on risk to resolve outstanding receivables.Makes a decision to release or hold an at risk account based on established policies and procedures to mitigate risk.Maintains daily call requirements based on the forecast provided to ensure standards are met.The position is currently Hybrid, where the employee will be in-office or working from home two-to-three times per week.