Receptionist/Unit Clerk
Concordia Lutheran Ministries and Affiliates - monroeville, PA
Apply NowJob Description
Concordia of Monroeville joined the Concordia family of facilities in August 2014. The location - a simple trip from Greensburg, Murrysville, Irwin and more - is situated in one of the most convenient areas in the region. We are just outside the heart of Monroeville's business district, 10 minutes from the Monroeville Mall and one mile from the PA Turnpike (Rt. 76) and Parkway East (Rt. 376). Pair this convenience with a staff that is dedicated to delivering outstanding care and, odds are, you've found the place you've been looking for. We strive to hire excellent people at Concordia - and keep them as well! We Are Hiring! We Are Seeking a Full Time Front Desk Receptionist/Unit Clerk Why Concordia of Monroeville? Competitive Wages Excellent growth and advancement opportunities Education Assistance Programs (Fully-Paid Tuition) Top Benefits for medical, dental and vision Unparalleled 403(b) Retirement Investments with company match Insurance waiver supplements Generous paid-time off Position Summary The Receptionist provides front desk and telephone/switchboard coverage for the building in a professional, friendly, and compassionate manner when dealing with residents, families, co-workers, and visitors. The position will be responsible for scheduling follow up appointments and scheduling transportation. Qualifications: Must possess a high school diploma or equivalent Previous reception and/or switchboard experience preferred Possesses excellent communication and interpersonal skills, both verbal and written Possesses customer service and hospitality skills Strong typing and computer skills Must be efficient, organized, and able to multi-task Essential Duties and Responsibilities 1. Answers and directs all incoming calls to the appropriate person in a timely and courteous manner. Knows how to page and reach people as needed. Also, communicates with the Maintenance Department via walkie-talkie or cell phone for any requests throughout your shift. Night shift mode only to be utilized during the hours of 8pm-8am. 2. Provides excellent customer service and hospitality. This includes greeting visitors with a friendly smile, assisting visitors with room directions, answering questions and inquiries, notifying departments of appointments/visitors, helping with tours, helping new admissions get to their room, and keeping the front desk/lobby area neat, safe and clean. 3. Performs a variety of clerical functions including typing, copying, filing, tracking information as needed. 4. Responsible for sorting and organizing resident and employee mail. Records and delivers any incoming packages and medications and makes sure these items are delivered. 5. Responsible for front desk coverage at all times. Must find coverage during short periods of absence throughout the day. 6. Scheduling follow up appointments and transportation. 7. Talking with families regarding follow up appointments and the need of transportation. 8. Commits to high ethical standards and complies with the Code of Conduct, state and federal regulations, accreditation standards and Concordia policies and procedures. Maintains confidentiality of resident/employee records and information. Has a duty to report compliance concerns, significant legal risk questions, fraud, abuse, suspected or actual misconduct to a supervisor/manager or to the Corporate Compliance Officer. Benefits: Health/Dental/Vision Insurance Workplace Wellness 403(b)/401(k) Retirement Plan Paid Life Insurance Policy Direct Deposit, Pay Card, Paperless Pay Checks Tuition Reimbursement Program Good Working Conditions Excellent Staffing Ratios Credit Union Vacation, Sick & Personal Days Paid Holidays Shift Premiums Competitive Wages Discounted Child Care Services on the Cabot Campus Referral Program Seniority/Appreciation Bonuses Funeral Leave Call-Out Incentive Voluntary Benefits, including: STD, Supplemental Life Insurance, Cancer Insurance, Accident Insurance On the job training Employee Assistance Program Education Seminars and In-services Employee Activities (amusement parks, professional sporting events, special events) Tax Sheltered Annuities Free Parking Discounted Meal Plans EOE Benefits and Wages may vary based on facility location. Minimum hours worked per week/status may be required for certain benefit eligibility. Other details Pay Type Hourly Apply Now
Created: 2024-07-07