Business Analyst - Retail Branch and Teller Operations
Themesoft Inc. - cleveland, OH
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Business Analyst - Retail Branch and Teller OperationsCleveland, OH-OnsiteLong term ContractInfluences a cross-functional team in optimization of application capabilities & business processes.Provide Business Analysis and ProjectProduct support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.Identify the business needs of the users, outline potential solutions, and translate business requirements to an appropriate format for requirements including user storiesacceptance criteria, process flows, data mapping (source to target mappings), functional and non-functional requirements to convey with appropriate level of detail to the development team.Responsible for maintaining requirements documentation in standard formats and repositories ensuring traceability between scope, feature, functional requirementsCollaborates with users, vendor, and development team members to deliver the best technical solution which meets the business requirements"‹.Liaison to obtain clarification for development and testing teams on intended functionality user stories.Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.Capture requirements for a highly complex system andor multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables.Translate business requirements into technical requirements considering multiple users, risks, andor impact scenarios and convey with appropriate level of detail to the development team.Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.Work with QAS to develop project testing strategy.Support andor participate in user acceptance testing to ensure quality in application releases and user experience.Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed.Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.Active participation in Agile squad ceremonies, utilize Agile principles, and tools (Confluence, JIRA).Actively contributes and leads BA Center of Excellence efforts in evolving requirements analysis and management practicesRequired Skills:10+ years of experience working as a Business System Analyst or related IT rolesMin 3 years of Operations experience as Teller using Argo Teller21 platform, OLDs or equivalent exposure to retail branch Teller operations and systemsFamiliarity with Alogent Front Counter or other check processing and GL reconciliation processes for Retail BranchesExcellent analytical skillsMust be able to familiarize with and be hands on with the software application platform(s) supported by the squadMust be able to familiarize and understand technical implementation of the software application platform(s) and bridge the gap between business and technologyAbility to work in a groupteam setting.Ability to work independently with minimal direction.Takes accountabilityresponsibility for tasks and actionsExcellent written and verbal communication skillsStrong collaboration skills and team player with positive attitudeFamiliar with Agile, Scaled Agile Framework and Waterfall conceptsExperience working in agile squadsMS Suite proficiency Word, Excel, PPTExperience with Agile methodologyExperience using JIRA and ConfluenceBusiness Analysis deliverable in the form of use cases, process flows, data mapping documentationAbility to break down complex concepts into simple and digestible requirementsExecute Design thinking, Systems thinking when developing requirements artifactsMust be driven to deliver quality and have attention to detailFamiliarity with mainframe, batch and real time (REST, Kafka or other)Preferred Skills:Bachelor's degree preferably in IT Computer ScienceExperience in Retail Branch and Teller OperationsCertifications (CBAP, agile certifications)Regards,_______________________Parthasarathy KLead RecruiterWork: 972-474-8787 Ext: 306,Direct: Inc |Themesoft Jobs
Created: 2024-07-07