Digital Apps SRE
Veracity - berkeley heights, NJ
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Job Title: Digital Apps SRE Job Location: Berkeley Heights NJ # Positions: 1 Employment Type: C2H Key Technology: Web Servers, Linux, JBoss, WildFly Job Responsibilities: • Provide hands-on support for existing environments to include performance of the following related tasks: software installation, patch installation, upgrades, query writing, configuration, security, system monitoring and tuning, disaster recovery planning, and release deployments. • Provide 24x7 support of production Internet applications on a rotating basis. • Point of escalation for application support to diagnose and resolve complex customer issues in accessing the Portal and Web Services environments. • Drive Incident crisis technical bridges and/or management bridges, as required and leverages experience and organizational knowledge to reduce MTTR. • Work with Change Management/ Release Managers to review proposed change events for production. • Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving all technical issues within lower and upper environments and making recommendations for performance and capacity improvements. • Document install-defects and assign severity to the problems that occurred. After fallback, perform postmortem to identify root cause analysis (RCA). • Participate in internal and external audits, as required by management. • Work closely with Engineering to ensure all relevant KPI's are implemented within the monitoring framework. • Escalate issues to the technology, operations, and/or vendor(s) where appropriate. • Ensure database/application controls and procedures remain compliant with Corporate IT risk. • Support Disaster Recovery tests and live recovery for all production environments. Skills and Experience Required: Required • Web Servers: Nginx or Apache configurations and reverse proxies • Linux system administration - ability to manage and troubleshoot Linux systems and services, bash scripting • JBoss or WildFly Administration experience • Experience working with third-party vendors • ble to participate in On-Call rotation Desired: • Containerization technologies: Docker, Kubernetes • Continuous Integration / Continuous Delivery tools: Azure DevOps, Jenkins • Networking: solid understanding of routing and networking concepts • Experience working in an Agile development environment • Collaboration platforms such as JIRA, Confluence, Wiki, ServiceNow Education: • Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement
Created: 2024-07-07