Production Manager
Solomon Page - new york city, NY
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The role that we will need to fill is for someone who can assist the Senior Director with the day to day activities of supporting Flex PLM with all of Design, PD, Technical Design and Merchandising functions. They understand the sense of urgency for return of replies to emails, in person inquiries and is able to hop on the phone and walk through questionsissues with the team as well as summarize problems for the IT support team.Responsibilities:PLM support- Navigate the system and identify business process vs functional bugsUnderstand supply chain E2E processes, with business experience idealClearly be able to communicate process flows and define new process together with the businessRecommendations of business process with prior experienceManage the Next Generation PLM Help MailboxCreate tickets and communicate effectively with IT supportDocument screen shots & testing outlinewalk thru explanationsProof of testing by documenting the identified issueDescribe the issue and explain to the user community status updates of fixesUnderstand the urgency of the issue levels- high, medium, lowOutline the required resultswork with team to defineBusiness process suggestions to be reviewed with Director, prior to the businessReview issues logs with Director during weekly recapsWrite up messaging to the users on any and all FLEX plm outagesSummarize updates from the monthly updates - outline details of enhancements and workarounds; resolved bugsWork with the development team weekly on progress to the tickets and business user requestsVendor Support- tracking all vendor relationships in FLEX PLMRequired Qualifications:Bachelors Degree, 2 years of relevant experience in fieldFamiliar with PLM and have previous experience with itExcellent administrative skillsCommunications and teamwork skillsCan work efficiently in a timely mannerIf you meet the required qualifications and are interested in this role, please apply today.The Solomon Page DistinctionSolomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.About Solomon PageFounded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on Facebook, and LinkedIn.Opportunity Awaits.
Created: 2024-07-07