Payment Consultant
Incedo Inc. - jersey city, NJ
Apply NowJob Description
Job Summary: We are seeking an experienced PaymentsClient Onboarding Specialist with a strong background in treasury payment products within the banking sector. The ideal candidate will have a proven track record in client-facing roles, exceptional client management skills, and a deep understanding of payment platforms, including ACH, Check, Zelle, and Cards.Key Responsibilities:Collaborate with bank product managers to pitch and present payment services to clients.Develop a comprehensive understanding of the payment platforms deployed within the bank.Participate in client sales meetings to explain payment service products and features.Facilitate client onboarding activities by coordinating with various teams within the bank.Address client queries related to the payments platform and ensure timely resolution.Act as the main point of contact between clients and internal teams, ensuring smooth communication and effective issue resolution.Manage client relationships and ensure a high level of satisfaction throughout the onboarding process.Prepare and deliver presentations using tools such as Word, Excel, and PowerPoint.Support project management and stakeholder coordination activities related to client onboarding and payment services.Qualifications:Proven experience in client-facing roles, particularly within the banking sector.Prior experience facilitating client onboarding for treasury payment products in banks.Strong understanding of account payable payment products.Hands-on experience with payment rails such as ACH, Check, Zelle, and Cards.Exceptional client management and communication skills.Experience managing client queries and providing effective solutions.Proficiency in creating presentations and working with Microsoft Word, Excel, and PowerPoint.Prior experience in project management, stakeholder management, and client coordination.
Created: 2024-07-07