Director, Fulfillment Center Operations

Position Overview:  The Director of Fulfillment Center (FC) Operations will oversee the efficient and cost-effective operation of fulfillment center(s) critical to Duluth Trading's success. This Director is responsible for ensuring SLAs are met, budgets are adhered to, and a culture of continuous improvement is fostered. This role strategically drives supply chain operations' speed, efficiency, and cost control. Position Details: Work Environment:At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based onsite at our Fulfillment Center in Adairsville, GA.  What You'll Do: Operations: Oversee the day-to-day operations of our Adairsville, GA, fulfillment center, ensuring optimalperformance and efficiency. Manage a team of FC managers, supervisors, and associates, providing leadership,guidance, and support to achieve operational goals. Ensure all FC operations comply with safety, quality, andregulatory standards.Fiscal Management: Manage labor planning, budgeting, and forecasting processes to ensure optimal staffinglevels and cost control.Continuous Improvement: Develop and implement strategies to optimize FC processes, layouts, and resourceallocation to maximize throughput and minimize costs.Technology and Systems Implementation: Oversee the implementation and maintenance of warehousemanagement systems and other technologies to support efficient operations.Team Leadership & Development: Build, lead, and mentor a high-performing supply chain team. Provideguidance, support, and development opportunities to team members, fostering a culture of continuous learningand growth. Ensure clear communication and collaboration within the supply chain team and with cross-functional departments.Key Projects & DeliverablesDevelop and execute a strategic plan for optimizing FC operations, including process improvements,automation, and resource allocationImplement labor management systems and processes to enhance productivity and reduce costsLead the design and execution of FC layout changes to improve flow, capacity, and efficiencyDevelop and implement a comprehensive training and development program for FC associates and leadersEstablish and monitor key performance indicators (KPIs) to track FC performance and identify areas forimprovementWhat We're Looking For:Bachelor's Degree in Supply Chain, Logistics, or related area of study - Equivalent work experience will be considered10+ years of experience 5+ years of management experienceAdvanced experience in fulfillment center or distribution center operations managementExperience managing AutoStore automated storage and retrieval system strongly preferredProven track record of driving operational excellence, process improvement, and cost optimizationStrong leadership and people management skills, with the ability to build and motivate high-performing teamsExcellent analytical and problem-solving abilities, with a data-driven approach to decision-makingDeep knowledge of warehouse management systems, automation, and other FC technologiesLean Six Sigma or similar process improvement certification preferredTravel is required for 20% of company-related meetings, programs, and/or eventsAuthorization to work in the United States without sponsorshipDuluth Headquarters Benefits and PerksOur pursuit of a better way isn't just about our products"”it's about our people too.  That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.Multiple Medical plan options Dental & Vision plans Medical and Dependent Care Flexible Spending Accounts Health Savings Account including company contributions  Company paid Life Insurance and AD&DCompany paid Short-Term DisabilityOther various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance401(k) Employer MatchEmployee Stock Purchase Plan to purchase Duluth Trading Co. stock at a discount 12 weeks of Parental Leave at 100% pay Paid holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas DayPaid Time Off: take it as you need it policy for exempt employeesDaily pay available  40% Employee Discount  Position Compensation Outline Compensation Range: $120,000 - $175,000/year This position is eligible to participate in the company bonus and long term incentive programs upon hire.  Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.    The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it's all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that's hellbent on helping the world to gear up, get its hands dirty, and do. 

Created: 2025-04-28