Manager S&M Business Operations

Our visionWe are a global team of memory makers, collaborators, industry leaders, innovators and so much more.  We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve.  At Hilton Grand Vacations, your future is bright!The roleResponsible for providing operational and financial reporting to track Regional profitability and efficiency.  As a business partner of the East Region Sales & Marketing leaders, this position facilitates Business Operations responsibilities in the period end closing process as well as forecasting site sales and marketing performance. Key responsibilitiesPartner with Sales & Marketing leadership on projects and initiatives to meet financial and operational goals and objectives.Facilitate period end close and forecast/budget processes Prepare weekly forecast updatesIdentify Risks and Opportunities within Sales & Marketing OperationsDevelop reporting and analysis of key areas of the businessCreate and analyze performance reports, to measure compensation plans and target efficiencies, and financial statistics for direct use and/or for site leaders and team members.Learn required and proprietary applicationsTrack key statistics and identify trends in the businessWork with Accounting to ensure all expenses are properly recorded and accrued for within our site and regional financialsConsolidate and review monthly financial statements and report variance explanationsMonitor and communicate staffing levels, recruiting targets and tour forecasts for optimal efficiencyPerform special projects as assigned by management.Attend and present at key financial meetingsMake quality business decisions in a timely manner and under tight deadlines and pressureCarry out any reasonable request by management of which the associate is capable of performing Why do Team Members Like Working for us?Excellent health care options (medical, dental, and vision that encourage preventative care - that start on day 1!).Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. Experience required BA/BS/bachelor's degreeMinimum 4-5 years of Financial Analysis experience, preferably Vacation OwnershipMinimum 1-2 years of management or supervisory experience  HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Created: 2025-04-28