Restaurant Customer Service - $18/hr

We'd love to have you at our table-join us in reimagining home dining!About the RoleAs a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including dispatching delivery and meal-kit orders, assisting customers with pick-up orders, and maintaining a warm and welcoming FOH environment.Role DetailsPay Rate: $18 Job Location: MelvilleResponsibilitiesMaintain a warm and welcoming FOH  Greet every guest as they enter in a welcoming, professional, and upbeat manner Educate customers on our brand, the Wonder app, and restaurants Assist customers with in-restaurant orders via point-of-sale system and cash payments Clean the front-of-house by wiping down tables, organizing desk, sweeping floors, collecting garbage, as neededAssist customers with pick-up orders Assist customers placing in-restaurant orders via point-of-sale system Dispatch delivery orders and meal-kit boxes Receive, sort and assign incoming meal-kit deliveries  Review all orders to ensure completeness and accuracy Dispatch all orders accurately to couriers for delivery or for in-store pickupQualificationsAt least 1 year of customer-facing or hospitality role experience Friendly and positive attitude, making everyone feel welcomeAbility to work independently and be proactive in taking initiative Possesses strong organizational skills and pays close attention to detailsAbility to solve problems creativelyComfortable using smartphones and eager to learn and adopt new technologiesAdaptable to different communication styles with various customersMust be able to exhibit effective verbal and written communication skillsAbility to thrive in a fast-paced environmentStrong team playerRequirementsMust be 21 years old and legally authorized to work in the USMust be able to lift 50 poundsMust be able to stand for a full shift while workingMust have weekend availability*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)Benefits Medical, Dental, and Vision Insurance100% employer-paid Life Insurance401K Retirement PlanEmployer match for Health Savings Account (HSA)1.5x Pay rate on company holidaysLearning and Development opportunities to advance your career Employee Stock Employee DiscountNote: Some of our benefits vary by state and depend on the number of hours you work.   About Us  Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That's what our customers experience.At Wonder, we want to make world-class food within reach, no matter where you live. That's why we've created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs"”including some of the most accomplished leaders in the technology, culinary, and logistics industries"”we're growing. Join us in pioneering a new category of dining called "Fast-Fine", and revolutionizing the way people eat.An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:The candidate's ability to perform the tasks in the available job role.The candidate's self-rated skill proficiency.The candidate's fit for this job posting.More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here. We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule.  We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law.  We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you.  To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements.  Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information.A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion.  As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.  If you have a disability, please let us know how we can make your interview process work best for you.

Created: 2025-04-24