Runner/Busser | Marco Polo Restaurant

RUNNER/BUSSER AT MARCO POLO RESTAURANT | SILVER LAKE POOL & INNPOSITION PROFILE:We're looking for a hands-on, observant runner/busser to support the dynamic team at Marco Polo.ABOUT MARCO POLO:Silver Lake Pool & Inn sits just south of the Sunset Junction in the heart of Silver Lake, one of the most dynamic and captivating neighborhoods in Los Angeles. The hotel features 54 generously appointed guest rooms and suites, an elevated pool deck that beckons relaxation, and our lively outdoor restaurant and bar, Marco Polo! The menu at Marco Polo is inspired by the vibrant, stylish quotidian life of Milan, Italy, where the everyday is elegant but not pretentious, and traditional but always dynamic.If you're passionate about creating memorable dining experiences, thrive in a dynamic, fast-paced restaurant environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Marco Polo!TASKS AT HAND:You're a friendly face that enhances our guests' experience by bringing your own flavor to the tableMaking sure guests are having a fabulous time, from the moment they arrive until it's time to say goodbye. Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars. Learning our steps of service, products, menu, and systems inside and out. Working side by side with kitchen staff and servers to ensure all orders look delicious and match guest requestsLearning the menu front to back so you can present dishes with accuracyThe ability to explain ingredients and preparation methods for each item in a helpful and friendly mannerDeveloping a sound understanding of table/seat/station numbers, proper table set ups, capacity, and hours of operationDelivering food and beverage items in a prompt and hospitable mannerActive communication with servers and applicable team members of wait times and any product shortageAssisting servers with food and beverage service and bussing to ensure guest satisfactionMaintaining stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.Performing any general cleaning tasks as assigned by supervisor/manager to adhere to health standardsPerforming other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction  WHAT WE ARE LOOKING FOR: Has a strong working knowledge of and passion for the food industry Displays a strong hands-on approachThinks critically and objectivelyGuest service orientedFlexible schedule - must be available to work a variety of shifts Perform job junctions with attention to detail, speed and accuracyPrioritize, organize, and follow upBe a clear thinker, remaining calm and resolving problems using good judgmentFollow directions thoroughlyUnderstand guest's service needsWork cohesively with co-workers as part of a team Work with minimal supervisionMaintain confidentiality of guest information and pertinent hotel dataAbility to carry up to 40lbs.Ability to walk, stand, and bend continuously throughout the day.Minimum 1 year of experience as a Runner/Busser in a high-quality full service or fast casual environmentWHAT'S IN IT FOR YOU:  A competitive compensation package including medical, dental, vision, and life insurance.401(k) retirement plan (future you will love this one!)Paid time off, holiday pay, and sick pay when you're under the weather.Career advancement in an organization committed to helping star employees thrive.There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.Professional development that sets you up for success across multiple hospitality career paths.A collaborative work environment where your creative ideas can come to fruition.Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)Hands-on training with a nimble team.Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.Privacy Notice: For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page at and to view the notice.For more information, visit or follow @palisocietyFor more information, visit or follow @lepetitpaliFor more information, visit or follow @arrivehotelsWe are an E-Verify Employer/Somos un empleador de E-Verify. REQUIREMENTSAbility to carry up to 40lbs.Ability to walk, stand, and bend continuously throughout the day.Experience as a Runner or Busser in a high-quality full service or fast casual environmentMORE ABOUT US:Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.We're a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we're always looking for spirited, hardworking, passionate people that can join our team and grow with us!

Created: 2025-04-23