Associate Director Laboratory Operations

Job Functions, Duties, Responsibilities and Position Qualifications:We're not just a workplace - we're a Great Place to Work certified employer!Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!LOCATION:  250 Miller Place, Hicksville, NY 11801HOURS:   Day ShiftFULL TIME:   Benefits EligibleIn this role you will: Develops and implements strategic planning of laboratory operations to support corporate goals including change management, culture and development and expansion of testing capabilities including strategic menu development.Directs lab management in all activities related to the various laboratory operations and sets performance goals accordingly.Works with the VP of Lab Operations on budgetary, financial, personnel and technical projectsOversees medical laboratory tests, procedures and analyses to provide data for diagnosis, treatment and prevention of disease.Prepares periodic budget report showing volume, expenditures, and areas of proposed testing and instrument expansion.Responsible for all aspects of the clinical laboratory to maintain and revise the department to ensure compliance with the College of American Pathologists (CAP) standards, NYS CLIA and other applicable regulations.Reviews Quality Assurance measures and analyzes to determine customer needs, turn-around-time, personnel needs and other laboratory issues.Performs assessment of clinical laboratory production and staffing to achieve optimal efficiencies.Assists in any aspect of problem resolution for laboratory operations.Reviews instrument functions and ensures each department's documentation complies with established schedule and standard operating procedure.Responsible for referral and accurate entry of referral testing results and analyzes for possible discrepancies.Hires and directs staff in the performance of their duties to include oversight for orienting, training, competency assessment, performance evaluations and goal setting.Counsels employees when indicated in accordance with organization policies.Establishes and monitors productivity benchmarks for all laboratory employees.Establishes, implements and monitors adherence with a continuing education program for clinical laboratory employees.Establishes an effective continuing education program for staff including case studies, power point presentations and journal club.Meets with key clients and assists sales representatives with maintaining client relationships.Answers questions posed by sales and marketing, physicians, and physician's office staff concerning procedures, normal and therapeutic ranges, interpretations and provides consultation as needed in regards to clinical laboratory operations working closely with medical leadership.Interacts with the education coordinator in regards to student placement and needs.Contributes to and liaises with Human Resources for Lab WeekInteracts with other Sonic Laboratory Directors, Quality Assurance and Compliance personnel and CorporateAll you need is:B.S. in Chemical, Biological, Medical Technology, or Physical ScienceMaster's in Clinical Laboratory Science, Business Administration or other health related field (preferred).Certified under the American Society of Clinical Pathologists (ASCP); certified in New York State as a Clinical Laboratory ScientistTen years of laboratory training and or experience or both in a laboratory performing high complexity testing. Five years previous laboratory management experience.SkillsOrganization, long range planning, implementation and leadership abilityAct as a role model to promote relationships and create a supportive business climateEffective communication with SHUSA leadershipEffective communication with subordinate team membersEffective conflict resolution skills Ensure staff adherence to all established policies and proceduresPerform duties in a timely and accurate mannerMaintain confidentiality of informationPossess effective written, verbal and electronic communication skillsAbility to work under deadlinesRemain cool under pressurePhilosophy of continuous quality improvement and continuous process improvementSalary Range $190,000 to $210,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.We'll give you:Appreciation for your workA feeling of satisfaction that you've helped peopleOpportunity to grow in your professionFree lab services for you and your dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement, with a 401(k) plus a company matchA sense of belonging - we're a community!We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Sunrise Medical Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2025-04-07