VP of Operations

Our Company:  Gentiva Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.      Overview: We are looking for a Vice President of Operations to join our team supporting our branches throughout Tennessee and Central Georgia. This position reports to the Region President Operations and provides leadership and management to the region that mirrors the missions and core values.  Interacts regularly with region team and senior leadership to ensure that the Company's operations priorities are aligned with operations strategies and goals. To qualify for this position, you must reside, or have plans to relocate to Tennessee or Georgia. Multi-state/multi-site Hospice regional leadership experience is required.  This position reports to the Region President of Operations and provides leadership and management to the region that mirrors the missions and core values.  Interacts regularly with region team and senior leadership to ensure that the Company's operations priorities are aligned with operations strategies and goals. About You: This position is for a person who likes to plan, direct, and control activities of the region to accomplish budgeted financial and patient care objectives. Provides leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the agency and to ensure financial strength and operating efficiency. Experience RequiredExperience in regional hospice operations, state and federal regulations and compliance requiredStrong sales and marketing within home health or hospiceAbility to communicate clearlyEffective time management skillsShares information with team to improve overall team performanceExercises professional judgment and demonstrates good problem-resolution skillsVery comfortable working with multiple online and computer applicationsQuick to learn and apply new knowledgeEffectively processes and integrates time-sensitive information from multiple sourcesBachelor's degree healthcare administration or relatedGeneral Duties & ResponsibilitiesAdheres to Organization's Policy and ProceduresParticipates in developing region goals, objectives, systems, policies and proceduresAssists region in carrying out various programs and proceduresPerforms duties as workload necessitatesCommunicates regularly with region president about region issuesDemonstrates flexible and efficient time management and ability to prioritize workloadParticipates in working groups, councils and committees.Ensures compliance with rules and regulations.Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation.Maintains compliance with federal and state regulationsPerforms other related duties as required and assignedConsistently promotes the company's core values.Completes required Compliance annual training.Essential Functions of PositionCollaborate with the region management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the rapid growth of the objectives of the Company.Reviews and coordinates KPIs of the region.  Reviewed region productivity, admissions, discharges/transfers, CAP liability, staffing, and expenses.Directs and coordinates clinical and office staff of the region branches, assumes responsibility for continuity, quality and safety of services delivered in compliance with state and federal regulations.Responsible for the management and effectiveness of all processes.  Provide timely, accurate and complete reports on the operating condition of the agency.Responsible for driving the region to achieve and surpass census goals, profitability, cash flow and business goals and objectives.Coordinates with the Region President in budget management for programs and initiatives and monitors the achievement of region financial objectives.Motivate and lead high performance leaders in the region; attract, recruit and retain required members of the region leaders. Ensure effective and ongoing on the job training of team members, evaluate and record individual and team performance, provide coaching and counseling and make appropriate development recommendations.Collaborate with the other leaders to maximize effectiveness and efficiency of operational processes and adhere to compliance with healthcare laws and regulations.Travel: approximately 65-70%Specialized Knowledge/Skills:Strong leadership skillsProven ability to generate new business and maintain professional relationships in the community and with Medical DirectorsKnowledge hospice operations, state and federal regulations and complianceProven track record of building/driving markets, processes, and systemsExcellent influential verbal and written communication skillsExercises professional judgment and demonstrates good problem-resolution skillsEffectively processes and integrates time-sensitive information from multiple sourcesDisplays detail- and deadline-oriented work ethic with the ability to prioritize and multi-taskShows flexibility and responsiveness to changing business needs Education/Experience:Bachelor's degree in healthcare administration or related health care fieldMinimum of 5 years regional hospice or home health management experience with proven track record of building/driving markets, process and systems.Prior operation/sales and marking in a home health, hospice or other directly related healthcare business preferred  We Offer: Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to Participate In a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional Growth and Development Opportunities Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Gentiva Hospice

Created: 2025-04-03