Non-Perishable Manager

Address: USA-MA-Somerville-105 Alewife Brook Parkway Store Code: Human Resources Brands (5050899) At Stop & Shop, we've been serving our customers and neighborhoods while taking care of each other for more than a century.A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of a family.That's because our more than 50,000 associates are a welcoming community who are here for each other to work and win together.Our associates enjoy competitive salaries, comprehensive benefits, and discounts to support their professional and personal journeys. Plus, they also have the chance to learn from caring leaders in a culture where diverse backgrounds and experiences are celebrated. Associates might start here as a first job or the next chapter in their career, but they stay for the flexibility that fits their lives, the chance to give back to the community and the feeling that they are valued. So, we invite you to come, pull up a seat, and discover the ways you can make an impact. Because whatever your background, skill set or career goals, you'll find there's always room at our table. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.What we'll ask of you:Department Management:Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departmentsEnsure departments meet or exceed sales and profit targetsMaintain high standards of sanitation and safety, ensuring compliance with all regulationsPeople Development and Diversity:Direct, oversee, and evaluate the training of all non-perishable department team membersMonitor and evaluate associate performance and ensure associates have development plans to support professional growthFoster a culture of diversity and inclusion within the teamControl turnover by fostering a positive work environment Labor Relations:Manage labor relations to ensure compliance with company policies and labor lawsAddress and resolve employee issues and grievances in a timely and effective mannerCustomer Service Excellence:Cultivate a culture of excellence in customer service, providing best-in-class serviceEnsure customers experience a well-stocked store with the freshest product offeringsSupport team members in their training to consistently deliver exceptional customer serviceOperational Efficiency:Coach and provide feedback for efficient operations to better reduce and control costsImplement and oversee action plans to improve department performanceMonitor inventory levels and ensure accurate stock managementCompliance and Safety:Ensure all departments comply with company policies and regulatory requirementsConduct regular safety audits and training sessionsMaintain a clean and safe working environment for all associatesWhat you bring to the table:1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and DairyBachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experienceHighly motivated, results-oriented, and a self-starter with a proven track record of successStrong ability to influence and communicate effectively across different functionsExcellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneouslyDemonstrated leadership and management skills, inspiring and guiding teams to achieve goalsExceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholdersHigh level of customer service skills, with a genuine passion for exceeding customer expectationsCreative and strategic thinking abilities to drive innovation and continuous improvementEffective organizational and time management skills to ensure efficient operationsAbility to work flexible hours, including weekends and holidaysWhat we bring to the table:Culture committed to celebrating diverse backgrounds and experiencesComprehensive benefitsOpportunities for professional development and career growthAssociate discountsTeam of associates dedicated to serving our local customers and supporting our communitiesIf you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.   Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.Job Requisition: 424978_external_USA-MA-Somerville

Created: 2025-04-01