Assistant Store Manager
Stop and Shop - Worcester, MA
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Address: USA-MA-Worcester-940 West Boylston St Store Code: Quincy MA_Human Resources Brands (5148913) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Perishable Manager to oversee the daily operations of Meat, Seafood, Deli, Florist, Produce, and Bake Shop departments. What we'll ask of you:Department Management:Oversee the daily operations of the Meat, Seafood, Deli, Florist, Produce, and Bake ShopEnsure departments meet or exceed sales and profit targetsMaintain high standards of sanitation and safety, ensuring compliance with all regulationsPeople Development and Diversity:Direct, oversee, and evaluate the training of all perishable department team membersMonitor and evaluate associate performance and ensure associates have development plans to support professional growthFoster a culture of diversity and inclusion within the teamControl turnover by fostering a positive work environmentLabor Relations:Manage labor relations to ensure compliance with company policies and labor lawsAddress and resolve employee issues and grievances in a timely and effective mannerCustomer Service Excellence:Cultivate a culture of excellence in customer service, providing best-in-class serviceEnsure customers experience a well-stocked store with the freshest product offeringsSupport team members in their training to consistently deliver exceptional customer serviceOperational Efficiency:Coach and provide feedback for efficient operations to better control labor costsImplement and oversee action plans to improve department performanceMonitor inventory levels and ensure accurate stock managementCompliance and Safety:Ensure all departments comply with company policies and regulatory requirementsConduct regular safety audits and training sessionsMaintain a clean and safe working environment for all associatesWhat you bring to the table:1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Produce, Meat, Seafood, Deli, Floral and BakeshopBachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experienceHighly motivated, results-oriented, and a self-starter with a proven track record of successStrong ability to influence and communicate effectively across different functionsExcellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneouslyDemonstrated leadership and management skills, inspiring and guiding teams to achieve goalsExceptional interpersonal and communication skills, with the ability to effectively interact with customers, team members, and stakeholdersHigh level of customer service skills, with a genuine passion for exceeding customer expectationsCreative and strategic thinking abilities to drive innovation and continuous improvementEffective organizational and time management skills to ensure efficient operationsAbility to work flexible hours, including weekends and holidaysWhat we bring to the table:Culture committed to celebrating diverse backgrounds and experiencesComprehensive benefitsOpportunities for professional development and career growthAssociate discountsTeam of associates dedicated to serving our local customers and supporting our communitiesIf you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.Job Requisition: 415034_external_USA-MA-Worcester
Created: 2025-03-20