Ramp Operations Supervisor
LSG Sky Chefs - Portland, OR
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Job Title: Ramp Operations Supervisor Job Location: Portland-USA-97218 Work Location Type: On-Site Salary Range: $66,000.00 - 70,000.00 About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground level activities related to aircraft catering and loading. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards and regulatory requirements. This position requires having fill schedule flexibility. You will work every shift at one time or another as the Ramp Operations Supervisors assigned to Ramp will all take their turns on each shift ( Day/Swing/Grave) for periods of time. Weekends will be part of the schedule. Perks: • Medical, Dental, Vision ELIGIBLE DAY 1! • Employer-paid life insurance, AD&D, & and a variety of voluntary benefits. (ELIGIBLE DAY 1!) • Tuition Reimbursement • Vacation, Sick, and Holiday Pay • 401(k) including company match • Free Meals & Parking • Membership to American Airlines Credit Union • Opportunities for Advancement Main Accountabilities Supervisor Responsibility • Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely • Conduct daily work group meetings • Schedule and control staff to meet labor productivity and overtime targets • Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.) • Document and follow up on all department processes in order to implement improvements • Ensure on-time and accurate production and/or catering of all flights • Monitor and ensure compliance with all safety regulations • Other duties as deemed necessary Leadership • Guide, motivate and develop staff within the Human Resources policies • Make the company's values and management principles live in the department(s) • Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations • Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems Knowledge, Skills and Experience • Bachelor's degree or equivalent knowledge preferred • Two to three years of related work experience required • Problem solving and leadership skills • Strong interpersonal and communication skills • Ability to develop and lead others to obtain desired results & achieve productivity goals • Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations • Excellent verbal, written and organizational skills required along with the ability to multi-task • Good knowledge of Microsoft Office and Windows-based computer applications LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Created: 2025-03-09