In Home Appliance Install Manager

The CSC ServiceWorks Story: We're the leading provider of laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals' benefit from work that's steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Overview: Appliance Installation Manager Monday - Friday 7:30am - 5:00pm CSC ServiceWorks is looking for a proactive and customer focused, In-Home Appliance delivery and Installation Manager to join our Columbus, OH branch. Our Columbus team fosters a collaborative and supportive environment, where we prioritize delivering exceptional service to our customers while ensuring a positive and empowering experience for our employees."  As a CSC Install Manager you will require a passion for team development, leadership and customer service. You will be responsible for your teams' developmental training, maintaining equipment, teams' superb customer service, scheduling deliveries and assist your team in Laundry Unit installs when needed. In addition, contributing to the delivery of optimal service by working hand-in-hand with our Talent Advisors for any positions under you as they come available. You will be provided a company vehicle & gas card, as you will be onsite Daily when staff arrives Monday - Friday. Supervising and providing assistance in unloading delivery trucks, moving laundry appliances, removal of packaging materials, appliance installationComplete customer commitments by managing team schedules for on-time service & responding promptly/compassionately to customer complaintsEstablishing a consistent team of top tier talent, managing/training staff with client-focused service, initiating long/short term goals for your team and individuallyManaging and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service.Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.Occasionally assisting in the interviewing process of new talent, their onboarding & trainingOther duties as assigned by Branch Manager  Benefits & Perks: Work Life Balance!75% Employer Contribution to Medical, Dental, and Vision insuranceHealth Savings Account with Employer ContributionYear-round Work & Paid TrainingCompany Paid Life, Short-term, and Long-term Disability Insurance 401k with generous Company MatchPaid Time Off (PTO) & Holiday PayFlexible Spending & Health Savings AccountEmployee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! Education Reimbursement ProgramPaid employee Referral programWe provide a company vehicle for any work related travelCorporate card for work related expenses and travelAnnual Incentive Program - 10% Bonus (based on co. performance)  What we're looking for: Preferred Requirements:4 + years progressive management experience in a customer centric environmentValid Driver's LicenseAbility to pass pre-employment screeningPrevious Team Development Experience Previous Leadership/Management RoleExcellent Customer Service Microsoft Excel (Reporting) ExperienceWarehouse Experience and inventory controlLogistics and or routing experienceAppliance Repair/Installations Background preferredLean processes or Six Sigma certification is a plus!Strong communication and interpersonal skills that put people at ease and elicit action. Visit our Careers Website at  to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.  CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Salary Range: $60,000.00 - $67,000.00

Created: 2025-03-01